Co-managed IT
Already have an IT person or small team? We back them up with a help desk, security tools and extra hands, so they're not drowning either.
Outsourced IT services that keep small businesses afloat
ShowTech One bundles everything a small business needs to stop doing IT the hard way: live help, real security, constant monitoring and a plan, all for one flat monthly rate.
ShowTech One · flat monthly rate
One plan instead of a pile of favors
Most small businesses we meet in Tampa Bay are running IT on a patchwork: a nephew who “knows computers,” a security subscription nobody checks, a backup drive, and the office manager's evenings. ShowTech One replaces the patchwork with a crew. Your rate depends on the size of your team and what you need, and you'll know it up front after a free IT checkup. No hidden fees.
Help desk & onsite support
The lifeguard on duty
This is the part you'll feel on day one. Instead of you fielding every “my screen is frozen” message, your team calls or messages our live help desk directly. A real person picks up, typically in under 4 minutes, at any hour. If the fix needs hands on hardware, a technician comes to your office anywhere in Tampa Bay.
- 24/7/365 live help desk
- Onsite support across Tampa Bay
- Help desk portal for requests and status
- Admin-on-demand privileged access
- New-hire and departing-employee setups
- Microsoft 365 training guides for your staff
Cybersecurity
Security below the waterline
Most attacks on small businesses aren't dramatic. They're a fake invoice, a reused password or an unpatched laptop. We layer protections so a single mistake doesn't sink you, and we train your people to spot the bait in the first place.
- Endpoint detection & response (EDR)
- DNS filtering to block bad sites
- Guest Wi-Fi security
- Microsoft 365 security & monitoring
- Monthly phishing simulations
- Security awareness training
Monitoring, patching & backup
Pumps that never stop
The best IT problems are the ones you never hear about. We watch your network and backups in real time, push updates on a schedule, and get alerted to trouble before it turns into downtime. If something does go wrong, your Microsoft 365 data is backed up and recoverable.
- Real-time network monitoring
- Real-time backup monitoring
- Automated patching for Windows, Office, Java & Adobe
- Microsoft 365 backup: email, SharePoint, OneDrive & Teams
- Health alerts
- Change auditing
vCIO strategy & planning
Charting the course
Treading water leaves no time to look at the horizon. Every quarter, a ShowTech vCIO sits down with you to review what's working, what's aging out and what's coming. You leave with a roadmap and a budget, not a surprise.
- Quarterly vCIO meetings
- IT roadmap & budgeting
- Risk assessments
- Compliance guidance
- Audit prep support
- Technology recommendations in plain English
Everyday IT operations
Keeping the deck tidy
All the small administrative chores that eat an office manager's week: who has access to what, which laptops are under warranty, which software licenses are actually in use. We track it, manage it and buy what you need.
- Permissions management
- Device inventory
- Hardware & software procurement
- Vendor coordination
- Microsoft 365 user and license management
- Documentation of your environment
Not sure which of these you need?
That's what the free IT checkup is for. We'll look at what you have, tell you honestly what matters, and quote one flat monthly rate.
Beyond the life raft
More ways we help small business owners
ShowTech One covers the essentials. When your business needs something more specific, the same local team can handle that too.
Backup & disaster recovery
Plans and tools for getting back up after hardware failure, ransomware, or a hurricane-season power loss.
VoIP & call center
Cloud-hosted business phones: one number on desk phone, desktop and mobile app, auto attendant, call queues, and no long-term contracts.
Microsoft 365 & Copilot
Setup, security, licensing and training for Microsoft 365, plus help rolling out Copilot sensibly.
Azure Virtual Desktop
Secure desktops your team can reach from anywhere, without hauling files around on laptops.
Business broadband
Help choosing and managing business internet so your connection is the least of your worries.
CMMC Level 1 help
Guidance and preparation support for defense-supply-chain businesses working toward CMMC Level 1.
AI development
Practical, custom AI tools built around how your business already works.
Why not keep doing it yourself?
The real cost of DIY IT isn't the tools
You can buy antivirus, a backup drive and a decent router on your own. What you can't easily buy is time, attention and someone who's seen the same problem a hundred times. Every hour an owner or office manager spends on IT is an hour not spent on customers, staff or growth. And the risks of DIY IT problems, from lost files to a compromised email account, tend to land at the worst possible moment.
Outsourced IT for small business flips that. Your team gets faster help, you get your evenings back, and someone is watching the water level for you around the clock.